Payment Terms — Oscar Solution

Last Updated: April 1, 2026

1. Invoicing and Payment Schedule

Oscar Solution calculates dispatch commissions based on the gross revenue of each load dispatched for the Carrier. Commission invoices are generated on a weekly basis, covering all loads completed during the prior billing period.

Billing Cycle: Invoices are issued every Monday for loads completed during the preceding Monday through Sunday period.
Payment Due Date: Payment is due within seven (7) business days from the date the invoice is issued.
invoice Delivery: Invoices will be sent via email to the address provided during carrier onboarding.

Factoring Carriers: If you use a factoring company, Oscar Solution will coordinate directly with your factoring provider to deduct commission at the time of factoring. No additional action is required on your part.

2. Commission Calculation

Commission is calculated as a percentage of the gross load revenue before any deductions including fuel surcharges, detention pay, accessorial charges, or lumper fees. The applicable commission rate is determined by your selected plan:

Starter Plan: 7% of the gross revenue per dispatched load.
Professional Plan: 9% of the gross revenue per dispatched load.
Elite Plan: 5–7% of the gross revenue per dispatched load, determined by fleet size and volume.

All accessorial charges negotiated by Oscar Solution on the Carrier's behalf (e.g., detention, layover, truck order not used) are included in the gross revenue calculation for commission purposes.

3. Accepted Payment Methods

Oscar Solution accepts the following payment methods for commission settlement:

ACH (Automated Clearing House) bank transfer
Wire transfer
Company check
Direct deduction through factoring company coordination

Credit card payments are not accepted for commission settlement. ACH transfers are the preferred and recommended method of payment due to speed and reliability.

4. Late Payment Policy

Grace Period

A grace period of three (3) business days will be provided beyond the stated due date before any late payment actions are initiated. During the grace period, the Carrier will receive a courtesy reminder via email and/or text message.

Late Fee Structure

If payment is not received within the grace period, the following late fees will apply:

First Late Payment: A one-time late fee of $25 will be added to the outstanding balance.
Subsequent Late Payments: A late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) will accrue on the outstanding balance until paid in full.

Service Suspension

Oscar Solution reserves the right to suspend dispatch services if payment is past due by more than fourteen (14) calendar days. Dispatch services will resume upon full payment of all outstanding balances, including any applicable late fees.

5. Disputed Invoices

If the Carrier believes an invoice contains an error or discrepancy, the Carrier must notify Oscar Solution in writing within five (5) business days of receiving the invoice. Disputes should include:

The invoice number and date in question.
The specific line item(s) being disputed.
The reason for the dispute and any supporting documentation.

Oscar Solution will review the dispute and respond within five (5) business days. During the dispute resolution process, any undisputed portion of the invoice remains due and payable on schedule.

6. Refunds and Credits

In the event that a load is cancelled by the broker or shipper after booking but before the Carrier begins transit, no commission will be charged for that load. If commission was already collected, a credit will be applied to the Carrier's next invoice.

If a load results in partial payment from the broker (e.g., due to a claim or rate reduction), the commission will be recalculated based on the actual payment received by the Carrier.

7. Account Termination and Final Settlement

Upon termination of the Carrier Operating Agreement, a final invoice will be issued covering all loads dispatched up to the termination date. The final invoice is due within seven (7) business days of issuance.

Any credits owed to the Carrier at the time of termination will be refunded via ACH within fourteen (14) business days of the final settlement.

8. Changes to Payment Terms

Oscar Solution reserves the right to modify these Payment Terms with thirty (30) days' prior written notice to the Carrier. Changes become effective at the start of the next billing cycle following the notice period. Continued use of dispatch services constitutes acceptance of the updated terms.

9. Contact for Payment Inquiries

For questions about invoices, payment methods, or account balances, please contact:

Oscar Solution — Billing Department
Email: billing@oscarsolution.com
Phone: (307) 215-9637