Privacy Policy

Last Updated: April 1, 2026

1. Introduction

Oscar Solution LLC ("Company," "we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when using our website, including:

• Onboarding Form Data: First and last name, email address, phone number, time zone, preferred contact method, operator type, truck type, regional preferences, and dispatch preferences.
• Business Information: MC/DOT numbers, company name, fleet size, cargo dimensions, and equipment specifications.
• Documents: Driver's license/CDL, DOT/MC authority letters, certificates of insurance, W-9 forms, and cab cards uploaded through our onboarding process.
• Contact Form Submissions: Name, email, phone number, company name, and message content submitted through our contact forms.
• Signature Data: Electronic signatures captured during the onboarding process.
• Payment Information: Banking details provided for commission payment and settlement.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location (approximate).
• Browser type, version, and operating system.
• Pages visited, time spent on pages, and navigation patterns.
• Referring website URL and search terms used to find our site.
• Device information (desktop, mobile, tablet).

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect aggregate usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide dispatch services, match loads, negotiate rates, and manage your carrier account.
• Communications: To contact you regarding load opportunities, account updates, billing, and customer support.
• Onboarding and Verification: To process your carrier application, verify your authority and insurance status, and set up your dispatch profile.
• Compliance: To verify DOT/FMCSA compliance, insurance coverage, and operating authority status.
• Billing and Payments: To calculate commissions, issue invoices, and process payments.
• Improvement: To analyze usage patterns and improve our website, services, and user experience.
• Marketing: To send promotional information about our services, partner programs, and industry updates (with your consent, where required).
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

Oscar Solution does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Freight Brokers and Shippers: We share necessary operational information (truck type, availability, location, MC number) with brokers and shippers as required to dispatch loads on your behalf.
• Factoring Companies: If you use a factoring company, we share invoice and load data as needed for payment processing.
• Service Providers: We may share information with trusted third-party vendors who assist in operating our website, conducting our business, or serving our users (e.g., email services, hosting providers, analytics platforms). These vendors are contractually obligated to use your information only for services provided to us.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

5. Data Security and Protection

We implement commercially reasonable security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted through our website.
• Secure server infrastructure with access controls and firewalls.
• Regular security updates and vulnerability monitoring.
• Limited employee access to personal data on a need-to-know basis.
• Secure storage of uploaded documents with restricted access.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active Accounts: For the duration of our business relationship and the term of your Carrier Operating Agreement.
• After Termination: For up to three (3) years following termination, to comply with legal obligations, resolve disputes, and enforce agreements.
• Financial Records: For up to seven (7) years as required by tax and financial regulations.
• Contact Form Submissions: For up to two (2) years, unless you request earlier deletion.

You may request deletion of your personal data by contacting us at the email address provided below. We will process your request in accordance with applicable law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Portability: Request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided in Section 10 below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Oscar Solution LLC — Privacy Team
30 N Gould St
Sheridan, WY 82801-6317
Email: privacy@oscarsolution.com
Phone: (307) 215-9637